If you’ve recently updated your Centra Mobile app or logged into digital banking, you may have noticed a new verification feature called ‘Cloudflare.’ This feature is an added layer of security for your accounts.

Home / Access / Bank-by-Phone

Bank-by-phone with CentraPhone

Get quick access to your account information in minutes with CentraPhone! Call in 24/7 and get the information you need, all without having to wait on hold!

Easy and quick access to the information you need

  • Quick access to your current balance, last deposit, and last withdrawal.
  • The option to speak with a live agent if you need further assistance.
  • A dynamic menu of options to ensure you get the information you need, quickly.
  • Access to information about mortgages, credit cards, home equity lines of credit, and payoff quotes for some loans.

Getting Started

To use CentraPhone, simply call:

800-458-4771

Tip: Add CentraPhone to your contact list for easy access!

If you haven’t used CentraPhone before, you’ll first be prompted to create a six-digit PIN. This helps ensure the safety and security of your accounts.

Forgot your PIN? No problem! Just give us a call at 800-232-3642, and a Team Member can help change your PIN.

Chat Icon