Call 1-866-902-6082 to activate your gift card and obtain a PIN.

After activating, call 1-866-902-6082 and follow the menu to hear the balance on your gift card.

You can use your Centra Visa Gift Card at most places Visa Debit is accepted. See Terms and Conditions for further information. Some merchants, like restaurants, may not cover any gratuity in their authorization.  Visa Gift Cards are set up to authorize an additional 20% of the purchase amount in situations like these. If that amount is greater than the balance on your card, it may be declined.

For example, to pay for an $80 meal, the Gift Card would need to have $96 available for the authorization to be approved.

Gift Cards cannot be used for Pay at the Pump transactions.

Yes, however, you will need to register your card prior to using for purchases online.

You should always press the “Credit” button. Although the Visa Gift Card is not a credit card, the transaction is processed like one. You should always sign a sales receipt.

If the purchase amount exceeds the available card balance, then you must inform the merchant of the amount you want to pay with the Visa Gift Card and that you will pay the difference in cash, check, credit or debit card. If the purchase amount exceeds the available balance of the Visa Gift Card, the transaction will not be approved.

In the event you need to return an item you purchased with your Visa Gift Card, the merchant will handle the item in accordance with Visa guidelines. The merchant may credit your card (put the funds back on the card) thereby increasing your available funds.

When you have depleted all the funds on the card and no returns are necessary, simply destroy and discard the card.

Contact Centra Visa Gift Card Center immediately at 1-866-902-6082. Additionally, read the Centra Visa Gift Card Terms and Conditions.