Use the link below to make a loan payment with a debit card. To pay from a bank account, please register for digital banking.
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Looking for Centra's Live Chat or our Virtual Guide, Sam?
Centra’s live chat services will be temporarily unavailable beginning March 1, 2024, due to a Contact Center upgrade. Access to the automated chat, known as our virtual guide Sam, will also be unavailable. We anticipate launching our upgraded live chat in the second quarter of 2024. During this time, please reach out to us by calling 800-232-3642 or by using the form below. We appreciate your patience while we improve our system!
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Give us a call
Representatives available:
Monday – Friday: 8 AM – 6 PM
Saturday: 8 AM – 2 PM
Phone Numbers
Debit Cards
Activate a Debit Card: 800-992-3808
Report a Lost or Stolen Debit Card: 844-698-7052
General Debit Card Questions: 844-698-7052
Initiate a Debit Card Dispute: 844-698-7053
Credit Cards
Activate a Credit Card: 800-527-7728
Report a Lost or Stolen Credit Card: 866-820-3882
General Credit Card Questions: 866-820-5852
Initiate a Credit Card Dispute: 888-918-7341
Mortgage Servicing
Servicing Questions: 800-232-3642 ext. 0334
Addresses
Corporate Headquarters
Centra Credit Union
PO Box 789
3801 Tupelo Drive
Columbus, IN 47202
Centra Supervisory Committee
PO Box 564
Columbus, IN 47202-0564
Routing Number
274972883
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