Protect your information with digital banking!

With the chaos of daily life, the last thing you want to have to worry about is a fraudster gaining access to your account. Thankfully, there are several digital banking features that you can use to protect your information from no-good scammers.

1. Two-Factor Authentication. This security feature sends a one-time code via SMS or phone call each time you log in to digital banking. To enable this feature and protect your information, simply log in to digital banking on a web browser and choose ‘Settings’ under the ‘Settings’ menu. From there, click ‘Security’ and scroll down to ‘Two-Factor Authentication.’ You can then turn on the option to require two-factor authentication for each login.
2. Account alerts. Setting up alerts for account activities such as deposits and withdrawals can help you stay in-the-know on what’s coming in and going out of your accounts. To manage your account alerts, choose ‘Alerts’ under the ‘Account Services’ menu. You can review the alert options under each category, including accounts, and turn on the alerts that matter to you. Alerts are available as emails, text messages, or push notifications to your device.
3. Contact information management. Keeping your contact information up to date is important! When your information is accurate, you can have peace of mind knowing you won’t miss out on important account notices or information. Plus, keeping your information up to date helps you secure and protect your accounts because you can ensure notices are sent to the right place.
4. Card management. With card management built right into digital banking, you can manage your Centra debit and credit cards in one place. Block and unblock your card, enable international transactions, request a replacement card, and manage card alerts, all on your mobile device or desktop! You can ‘Card Management’ under the ‘Account Services’ menu.

Using these tips and features can help you protect your information and keep your account safe from fraudsters. The safety and security of your accounts is a top priority of ours. If you ever feel you might be a victim of fraud, please call us immediately at 800-232-3642. You can also learn more ways to steer clear of scammers on our Fraud Protection & Prevention Center.